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What Happens During Free 15-Minute Therapy Consultation

Taking the step to schedule a consultation is brave, and I honor that courage. The free 15-minute phone consultation is designed to help us both determine if we're a good therapeutic fit, no pressure, no obligations, just an honest conversation about your needs and how I might help. Here's everything you need to know to feel prepared and make the most of our time together.

Why I Offer Free Consultations

It's a Big Decision

Choosing a Therapist Involves:

  • Significant investment (time, money, emotion)

  • Vulnerable sharing

  • Trust building

  • Hope placing

  • Life changing potential

You deserve to feel confident before committing.

Fit Matters Most

Research Shows:

  • Therapeutic relationship predicts success

  • Approach match important

  • Personality fit crucial

  • Feeling understood essential

  • Mutual decision best

This isn't about selling, it's about finding your right match.

What We'll Cover

Your Current Situation

I'll Ask About:

  • What brings you to therapy now

  • Current challenges

  • Previous therapy experiences

  • What you're hoping for

  • Immediate concerns

You Don't Need To:

  • Share your whole story

  • Have clear answers

  • Know exact problems

  • Be composed

  • Prepare extensively

Brief overview is perfect.

Practical Considerations

We'll Discuss:

  • Scheduling needs

  • Session frequency

  • Fee and payment

  • Insurance questions

  • Online vs. in-person

Getting logistics clear upfront.

My Approach

I'll Share:

  • How I work

  • Relevant training

  • Treatment possibilities

  • Realistic expectations

  • Next steps

So you understand what I offer.

Your Questions

Common Questions Include:

  • How long will therapy take?

  • Have you worked with ___?

  • What's your experience with ___?

  • How do you approach ___?

  • What can I expect?

All questions welcome, this is your time.

How to Prepare

Practical Preparation

Before Our Call:

  • Find private space

  • Have calendar ready

  • Note main concerns

  • List important questions

  • Check insurance benefits

Technical Needs:

  • Good phone reception

  • Quiet environment

  • 20 minutes uninterrupted

  • Comfortable position

  • Water nearby

Emotional Preparation

It's Normal To Feel:

  • Nervous

  • Uncertain

  • Hopeful

  • Skeptical

  • Emotional

These feelings are information, not problems.

Remember:

  • This is just a conversation

  • No commitment required

  • I've done hundreds of these

  • Your pace respected

  • Judgment-free zone

During Our Consultation

How It Flows

Typical Structure:

  1. Brief introduction (1-2 minutes)

  2. What brings you in (5-7 minutes)

  3. Questions both ways (3-5 minutes)

  4. Discussing next steps (2-3 minutes)

But every conversation is unique.

What I'm Listening For

To Best Help, I Consider:

  • Are your needs within my expertise?

  • Do our styles seem compatible?

  • Can I provide what you need?

  • Are there any barriers?

  • What's the best recommendation?

Sometimes that's referring to someone better suited.

What You Might Notice

About Our Interaction:

  • Do I feel heard?

  • Am I comfortable?

  • Does approach resonate?

  • Can I imagine working together?

  • Does it feel hopeful?

Trust your instincts.

Common Consultation Scenarios

"I Don't Know Where to Start"

That's Perfect: "I'm struggling but can't articulate it well" is enough. We'll explore together. Confusion is welcome.

"I'm Shopping Around"

Excellent Approach: I encourage talking to multiple therapists. Finding right fit matters more than quick decision.

"I Have Specific Needs"

Please Share: Particular approaches wanted? Specific concerns? Deal breakers? The more I know, the better I can assess fit.

"I'm Not Sure About Therapy"

Valid Uncertainty: We can discuss:

  • What therapy involves

  • Other options

  • Your hesitations

  • Small steps

  • No pressure

After Our Consultation

Immediate Next Steps

If We're a Good Fit:

  • Schedule first appointment

  • Receive intake paperwork

  • Discuss preparation

  • Answer remaining questions

  • Begin journey

If Not the Right Match:

  • Provide referrals

  • Explain reasoning

  • Support your search

  • No hard feelings

  • Honor your path

Taking Time to Decide

It's Okay To:

  • Think it over

  • Talk to others

  • Interview more therapists

  • Wait until ready

  • Change your mind

This is your process.

Following Up

You Can:

  • Email questions later

  • Request another brief call

  • Take weeks to decide

  • Circle back anytime

  • Trust your timing

No expiration date on connection.

What Makes a Good Fit?

Green Flags

Positive Indicators:

  • Felt heard and understood

  • Approach makes sense

  • Comfortable enough

  • Hopeful feeling

  • Questions answered well

  • Expertise matches needs

  • Practical factors work

Red Flags

Trust Concerns If:

  • Felt judged

  • Approach doesn't resonate

  • Communication difficult

  • Pushy or salesy

  • Dismissed concerns

  • Unclear boundaries

  • Gut says no

Remember: It's Mutual

I'm Also Assessing:

  • Can I help effectively?

  • Is this within my scope?

  • Do I have availability?

  • Are there any concerns?

  • Who would serve best?

Sometimes I'm not the right therapist—and that's okay.

Common Questions About Consultations

"What If I Cry?"

Emotion is welcome. Many people cry during consultations. It shows you're ready for help. I have tissues and patience.

"What If I Can't Articulate Well?"

No performance required. Struggling to explain is itself information. We'll work together to understand.

"Should I Mention Everything?"

Overview is sufficient. We don't need your whole history in 20 minutes. Highlight what feels important.

"What If I Freeze Up?"

It happens. I'll gently guide the conversation. Silence is okay. We'll go at your pace.

"Can I Ask About Fees?"

Absolutely. It's essential information. We'll discuss all financial aspects openly. No surprises.

Making the Most of It

Be Yourself

The Best Consultations Happen When:

  • You're authentic

  • Questions are honest

  • Needs are voiced

  • Concerns are shared

  • You trust the process

Trust Your Instincts

Pay Attention To:

  • Body sensations

  • Emotional responses

  • Comfort level

  • Hope arising

  • Any reservations

Your intuition knows.

My Consultation Philosophy

What I Bring

To Every Consultation:

  • Full presence

  • Genuine care

  • Professional assessment

  • Clear information

  • Respect for your choice

My Promise

During Our Call:

  • No judgment

  • Complete confidentiality

  • Honest recommendations

  • Gentle approach

  • Your wellbeing centered

Whether or not we work together, I want you to find the right help.

Ready to Talk?

Scheduling a consultation means:

  • You're considering change

  • You're exploring options

  • You're honoring your needs

  • You're taking action

  • You're already brave

I'm honored to be considered and look forward to our conversation.

Dr. Elissa Hurand PhD - Compassionate Seattle Therapist



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